Smartfix Enterprises ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases. 1. INFORMATION WE COLLECT We collect the following information to provide better service: - Personal Information: Name, Phone Number, Email Address, Delivery Address, Pincode - Order Information: Products purchased, Order History, Payment Status, UTR Number for QR payments - Technical Data: IP Address, Browser Type, Device Info for website analytics 2. HOW WE USE YOUR INFORMATION Your data is used only for: 1. Processing and delivering your orders 2. Order updates via SMS/WhatsApp/Call 3. Customer support and warranty claims 4. Improving our website and services 5. Sending offers and updates. You can opt-out anytime We do NOT sell or rent your personal information to third parties. 3. PAYMENT INFORMATION We offer Cash on Delivery and Manual QR/UPI Payment. For QR payments, we only store your UTR/Reference number to verify the transaction. We do not store your UPI PIN, Card details, or Bank details. 4. COOKIES Our website uses cookies to remember your cart and improve user experience. You can disable cookies in your browser settings. 5. DATA SECURITY We use secure methods to protect your data. However, no method of transmission over the internet is 100% secure. 6. PRODUCT RETURNS & WARRANTY Product warranty and return policy is as mentioned on the product page. For any claim, contact us with order ID and proof. 7. CONTACT US If you have questions about this Privacy Policy, contact us: Smartfix Enterprises Email: support@smartfixenterprises.in Phone: +91-XXXXXXXXXX Address: Najibabad, Uttar Pradesh, India 8. CHANGES TO THIS POLICY We may update this policy. Any changes will be posted on this page.